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Assist and accelerate human decision making
Our AI systems are designed to be advisory in nature and to not take consequential actions on their own. Using AI-generated guidance, we can help customers make better decisions faster.
Here to
Unlock the full potential of AI for public safety while ensuring you stay in full control
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Product overview
Introducing Assist
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Solution overview
Help where and when you need it
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After years of development work with the largest team of AI researchers and developers in the industry, we have thoughtfully integrated Assist into our solutions at points where the process bogs down or mistakes can be made, helping the user be more efficient and effective.
At Motorola Solutions, we believe purposefully applying AI can complement human decision-making and cultivate public trust while preserving individual rights.
A second set of ears when you need them most
Staffing shortages, extended training for new hires, stress and mental health burdens - all challenges 9-1-1 telecommunicators know all too well. Just in time, Assist is redefining the 9-1-1 experience with real-time transcription and translation of a 9-1-1 call. Reduce the cognitive load by leveraging highlighted keywords (such as location, names and the nature of the incident) and call summaries intelligently aggregated by public safety AI. With Assist, you can resolve 9-1-1 calls faster and with less stress, whether you are new to the job or the most experienced PSAP professional.
See Assist for 9-1-1 telecommunicators
911 Telecommunicator
Dispatcher
Frontline Responder
Investigator
Evidence Technician
A second set of ears when you need them most
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What’s faster than your command line?
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Need help while out in the field?
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FOIA requests flooding your inbox?
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No license plate? No problem.
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What’s faster than your command line?
Juggling two high-stress jobs, dispatchers face the unique challenge of managing emergency incidents and providing general support to the responders out in the field. With Assist, activities and workflows are significantly simplified and streamlined - providing one-click incident creation, license plate lookups and so much more. Through the power of Assist, dispatchers can greatly streamline repetitive activities, reduce their stress level and free up time for more critical emergencies.
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Need help while out in the field? Just ask ViQi
From basic commands like changing your radio channel or volume, to location confirmation, all the way to advanced maneuvers like driver’s license, license plate and VIN checks - ViQi - our public safety voice assistant, is here to help. Our newest device, the SVX video remote speaker mic, provides real-time translation in the field for two-way translation capability. You can also harness the power of ViQi through automated voice tagging.
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FOIA requests flooding your inbox?
With neverending FOIA requests, evidence technicians must redact any sensitive information before releasing it to the public. Assist AI transforms the redaction experience with persistent object recognition - allowing the technician to identify items to be redacted and the AI tracks and redacts, even if it goes offscreen. Also, the Assist transcription provides a simple way to navigate through audio tracks from a video - allowing for simple searches of phrases of interest.
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No license plate? No problem
Without a license plate, many investigators are forced to fall back to canvassing nearby neighborhoods or hoping someone submits a tip. Assist AI reinvents the world of investigation. Reviewing vehicle images, AI can categorize and retain identifying characteristics, without a single license plate. Bumper stickers? Aftermarket accessories? Promotional writing? Damage? Assist can find that.
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Motorola Solutions foundational beliefs about artificial intelligence.
All of our AI technology is created to be equitable, transparent, understandable, accountable, secure and reliable. Additionally, we adopt four fundamental tenets to guide the development and use of AI:
Defined AI use cases for real-world application
We are applying proven AI technology in a focused and collaborative way to narrowly-defined and well-understood use cases. This enables users to accomplish their tasks faster and more successfully.
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Tested and reliable applications
We apply proven AI and machine learning technologies that are carefully trained, thoroughly characterized and extensively tested. This results in AI-powered solutions that are far less likely to behave unexpectedly in the field.
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Ethical consultation
The Motorola Solutions Technology Advisory Committee (MTAC) serves as a ‘technical conscience’ and advises the company on ethics, limitations and implications of specific product technologies. Additionally, we consult with objective third parties to provide an outside-in point of view to guide our decisions.
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You’ve got questions. Assist Chat has answers.
Securely access and summarize information, from incident details to policy manuals, all in one place with Assist Chat.
Learn more about Assist Chat
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
© 2025 Motorola Solutions, Inc. All rights reserved.
Preference Centre
Privacy Statement
Cookie Preferences