We used a final hotspot with a unique interaction to reset the quiz. To accomplish this we have an interaction to show all of the "Content" layers, and hide all of the "Correct" and "Wrong" layers.
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Templates - Tech Quiz
This quiz template is a great way to get your customers interacting with your content in a fun and interesting way. You can serve up different pieces of information based on their answers all without needing to know a line of code.
It’s great to see your control room solution is currently working for you, but if you'd like to find out how Motorola Solutions is evolving the technology - particularly with the new and intuitive CRS Call Assist - contact us today.
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No Risks Identified
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CROs can communicate with the public through various channels, including traditional telephony voice calls, ensuring that public expectations are met and callers receive timely updates.
Right On!
Question 5/5
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CROs must continue to rely on telephony voice calls to receive and provide updates to callers, failing to meet public expectations.
Risks
Question 5/5
No
Yes
Is your control room equipped to communicate with the public across every channel they make contact with?
Question 5/5
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Calls go unanswered or delayed, exposing the public to greater threats. CROs experience higher workload and pressure leading to stress and burnout.
Risks
Question 4/5
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Your control room solution is helping CROs to keep up with the rising volume of public contact, ensuring that calls are answered promptly, threats to the public are minimised, and they can work under manageable pressure.
Excellent!
Question 4/5
No
Yes
Is your control room struggling to keep up with the rise in contact from the public?
Question 4/5
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With this capability you are ensuring timely responses and optimal outcomes by being able to capture incident details in your control room solution and seamlessly transferring to other forces for greater situational awareness.
Great!
Question 3/5
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Poor cross-force incident transfer can lead to delays in response and produce unfavourable outcomes.
Risks
Question 3/5
No
Yes
Are you able to transfer information and incidents to other agencies and forces?
Question 3/5
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CROs might not have the history or appreciate the threat level of a call enough to make an informed decision. Do they have full visibility of all the caller's previous calls to the police, current and previous incidents, and how they were resolved? Without this information or context the incident could be assessed as a lower priority and response delayed, putting lives at risk.
Risks
Question 2/5
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Your CROs have full visibility of all the caller's previous calls to the police, current and previous incidents, and how they were resolved. With this information and context, they can make informed decisions, accurately assess the threat level of a call, and prioritise responses effectively, ensuring the safety of all involved.
Excellent!
Question 2/5
No
Yes
Are your CROs able to easily access contextual information on callers and any previous contact with police and resolutions ?
Question 2/5
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Your control room solution is set up to efficiently search, assess, and link information to incidents, ensuring the process for CROs is swift and seamless and you are able to dispatch officers without delay and provide them with all critical information.
Great!
Question 1/5
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Solution
With a control room solution, call takers can automatically search databases as information is added to a call record, speeding up search and dispatch times.
Information has to be manually searched, assessed and linked to the incident. This process takes time, delays dispatch and critical information can be missed.
Risks
Question 1/5
No
Yes
Do your control room operators (CROs) need to search multiple systems manually to find mission-critical information?
Question 1/5
Go to checklist
Is your control room optimised for
effective incident response?
5-QUESTION CHECKLIST
Socioeconomic and environmental factors continue to challenge police control rooms and impede their ability to manage and respond to incidents effectively.
This five-question checklist will help you identify areas in which Motorola Solutions’ Control Room Solution (CRS) can improve your organisation’s ability to achieve optimal incident management.
Select ‘yes’ or ‘no’ to each question to identify if your service is exposed to risks.
Risks Identified
Result 1
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You appear to have identified some gaps in your current control room solution. To find out how Motorola Solutions can help advance your control room operations and mitigate these risks, contact us today.
Solution
CRS Call Assist allows call takers to capture every form of public contact. Past data from contacts about persons or locations, whether through switchboard, 101, 112 or 999, are all available to improve decision quality.
Incident details captured in a control room solution can be transferred outside of your agency via integrated email.
Solution
With CRS Call Assist, emergency calls in need of immediate response are with dispatchers faster, and with fewer UI interactions, than CAD-only systems. For 101 calls involving crime recording, CRS Call Assist users complete the contact in much less time than CAD-only systems.
Solution
Quickly share updates and case reference numbers via outbound SMS templates. Also, as a cloud hosted solution, based on the principles of Evergreen IT and Software as a Services (SaaS), CRS allows for new capabilities to be added, ensuring future capabilities and new communications channels can be easily integrated into your control room.
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