Summit 2025
Public Safety Users’ Conference
May 12-15, 2025
Grapevine, TX
Welcome to Summit 2025
Summit is Motorola Solutions’ largest annual user conference for public safety professionals. Each year, our customers look forward to this opportunity to come together for extensive training and networking with industry peers and subject matter experts. Summit is designed to help each customer maximize their investment and strengthen system knowledge across every agency role. It also provides an excellent setting for meeting face to face with your agency’s representatives from Customer Success, Technical Support, Product Management, Sales and Training to discuss your agency’s individualized needs and experience.
Registration is now open. We hope to see you there!
Register now
Summit
by the numbers
3
Training days
Public safety professionals
1300+
Expert presenters and trainers
150+
Motorola representatives
500+
Content tracks
20+
Sessions and hands-on training
400+
Education sessions for all roles
Awareness Body Cameras & In-Car Video CJIS Community & CSR Connected Ecosystem Critical Communications Cybersecurity Dispatch Emergency Call Handling
Evidence Fire GIS & Mapping Industry & Leadership Innovation & New Functionality Investigations
Jail License Plate Recognition Next-Gen Call Routing Open Labs Operational Resilience Records Reporting Response System Administration & IT
Comprehensive training includes current functionality, hands-on labs, future vision, workflow integrations and industry trends.
View agenda
Safer stories
podcast
Join the conversation:
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© 2025 Motorola Solutions, Inc. All rights reserved.
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Download and share our justification letter template to highlight the many benefits of attending Summit including training opportunities, hands-on labs, one-on-one time with the employees who support you, and extensive opportunities to collaborate with other public safety professionals.
Seeking approval to attend?
Hear from some of last year’s attendees on our Safer Stories podcast on why you should be attending Summit 2025.
Learn more
Agenda
A rich selection of dynamic classes and interactive activities
Explore the agenda
Travel
Gaylord Texan Resort & Convention Center Grapevine, TX
Travel information
Questions?
Find answers to frequently asked questions
Visit our FAQ
Interested in participating in the Safer Stories podcast in 2025 at Summit?
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Agenda at-a-glance
May 13-15, 2025
Summit 2025 offers a unique opportunity for learning, innovation and networking. The conference agenda is thoughtfully designed with a rich selection of dynamic classes and interactive activities to ensure that each attendee, regardless of their specific focus, finds valuable insights and information.
Sessions at-a-glance
Download the agenda
© 2024 Motorola Solutions, Inc. All rights reserved.
Conference agenda
Classes
Hands-on labs
Post conference certifications
Summit 2025 offers more than 300+ unique training sessions and provides the opportunity for attendees to exchange ideas and build relationships with not only Motorola Solutions personnel, but public safety peers from across the nation as well. With 22 different tracks, each class is designed to bring value to every role within your agency and provide the knowledge and tools you need to get the most out of your technology, regardless of which solutions you use. By the end of the conference, we hope you are able to return to your agency feeling empowered to implement the tips and tricks you have learned and excited for the additional possibilities of Motorola Solution's end-to-end technology ecosystem. You can view a list of our currently planned sessions in our Summit Class Sessions At-a-Glance.
Summit 2025 will continue to offer a multitude of hands-on classes, they do not require pre-registration. Like all of our other Summit class sessions, these will be available first-come, first-served to those in attendance. You can view a list of our currently planned hands-on labs in our Summit Class Sessions At-a-Glance.
Your Summit registration will once again include the option to book a virtual certification course to take place at a date of your choosing before or after Summit, helping you to maximize your time while onsite. Your registration confirmation email will include links and instructions for registering for one of these optional certifications, which are scheduled through our Learning Experience Portal*. Each customer attendee will be allowed to book one virtual certification. All certifications are first come, first served, are non-transferrable and must be used in 2025. You can view a complete list of our currently planned virtual certifications in our Summit Sessions At-a-Glance. *You will need a Learning Experience Account in order to register for a virtual certification. If your agency has a subscription, we recommend that you ask your administrator to create your account in order to be linked to your subscription. If you do not have a Learning Experience account, you can register for an account by visiting learning.motorolasolutions.com and clicking on “Register” under “NEW USER?” After providing the information requested, you will receive password reset information via email. Please allow 48-72 hours before your account is active. Customers may contact our Learning Helpdesk at 800.247.2346 or training.na@motorolasolutions.com.
Monday, May 12, 2025
Tuesday, May 13, 2025
Wednesday, May 14, 2025
All day / Recommended arrivals
Thursday, May 15, 2025
2:00 p.m. - 7:00 p.m.
Early registration check-in (Center pre-function)
6:45 PM a.m. - 8:00 a.m.
Breakfast (Halls E, F)
8:30 a.m. - 10:00 a.m.
Opening general session (Texas Ballroom)
10:30 a.m. - 11:30 a.m.
Training sessions
11:30 a.m. - 12:30 p.m.
Lunch (Halls E, F)
12:45 p.m. - 1:45 p.m.
2:00 p.m. - 3:00 p.m.
3:15 p.m. - 4:15 p.m.
4:30 p.m. - 5:30 p.m.
5:30 p.m. - 6:30 p.m.
The Forum Happy Hour (Grapevine Ballroom)
8:00 a.m. - 9:00 a.m.
9:15 a.m.- 10:15 a.m.
Focused forum time (Grapevine Ballroom)
9:15 a.m. - 10:15 a.m.
11:30 a.m. - 12:30 a.m.
3:15 p.m.- 4:15 p.m.
6:30 p.m. - 10:00 p.m.
Closing event (The Glass Cactus)
Gaylord Texan Resort & Convention Center
Standard Customer Rate: $279.00 Government Rate: $181.00 Hotel Cut-off Date: April 21, 2025
Book now
Customers also have the option to pay via pre-paid fees or tickets if your agency has them available. It is important that you only select this payment option if you have approval from the appropriate personnel at your agency to use these funds. If you choose to register using pre-paid fees, you will be able to choose between Registration Only or Travel Package. The Travel Package includes the registration fee, hotel, and choice of airfare with airport transportation or car rental. If you choose this option, you will complete the registration through the portal and receive instructions upon completion to coordinate your travel through Motorola Solutions’ partnership with Christopherson Business Travel (CBT). Please Note: If you select a pre-paid option, your registration will go through a hold process while funds are verified. Once funds are confirmed, your registration will be released and you can complete the travel booking process. CBT will begin booking travel and hotel accommodations on January 6. For more information about the Pre-Paid Travel Package, please refer to Pre-Paid Travel Package Summit 2024 Policy & Instructions. Registration Cut Off: April 18, 2025
Using a pre-paid travel package?
(Complimentary shuttle to event venue) Conference Rate: $189-209 Hotel Cut-Off Date: April 21, 2025
Overflow hotels
Sold out
Pricing & Registation
We are thrilled to have you join us at Summit 2025 for training and collaboration unlike anything else in the public safety industry! To begin your online registration, visit the registration portal. If you plan to use pre-paid fees or tickets, please confirm you have funds available before proceeding. We look forward to seeing you at Summit 2025!
Visit the online registration portal to purchase your conference passes today. We look forward to welcoming you to Summit 2025!
Standard conference registration
Registration includes access to all training sessions, breakfasts and lunches, as well as all special events such as The Forum Happy Hour and Closing Event.
$1,150.00
Day passes
If you would like to attend for one day, instead of the full conference, you can purchase a day pass (only one day pass allowed per customer). Day passes include breakfast, lunch, all training sessions and any special event for the day selected.
Day pass Tuesday $375.00
Day pass Wednesday $315.00
Day pass Thursday $475.00
Guest passes
Guest passes are also available and are designed only for a family member or friend traveling with the conference attendee. Motorola Solutions customers may not attend any training sessions using a guest pass. Guest passes are for those 21+ only.
All access guest pass (no training access) $475.00
Closing event pass (Thursday) $110.00
The Forum Happy Hour guest pass $25.00
Combo pass (happy hour & closing event) $140.00
Payment Options
Credit card
You can pay for the conference via credit card, check or pre-paid fees. Payment is due with the submission of your registration.
Select the Credit Card option on the Payment page of the secure online registration portal. An email confirmation will be sent to you with a credit card receipt.
If you need to use an alternative form of payment, such as a check, you will still register through the online portal and select “Check” as the payment method. Remit the payment to Motorola Solutions and send to the address below along with a printed invoice. To obtain an invoice, simply click the 'Invoice' button on the last page of the registration process. If you choose to pay by check, please note that your registration will not be completed until Motorola Solutions receives your payment. Lockbox 13108 Motorola Solutions Inc. 13108 Collections Center Drive Chicago, IL 60693 Memo Line: 100000-361004
Check
Registration cut off This year we are implementing a registration cut off date. Registration will close April 18, 2025.
Customer Standard Registration - $1,150.00 Tuesday Day Pass - $375.00 Wednesday Day Pass - $315.00 Thursday Day Pass - $475.00
What is the cost of registration?
Still have questions? Contact customer service:
FAQ
Credit card Check Pre-paid fees
What forms of payment are accepted
To obtain an invoice, simply click the 'Invoice' button on your registration confirmation email.
I need an invoice
I'm paying by check, where do I send my payment?
Please contact your Customer Success Advocate
How do I confirm if I have pre-paid fees available?
During the registration process choose one of the Pre-Paid travel package options. Choose Airfare if you live too far away to drive to the event location. Choose Car, if you intend to drive to the event . Please note that the travel package does not cover both airfare and a rental car. If you choose airfare, you’ll be provided with two Lyft vouchers to transport you between the airport and event venue. Follow the prompts and complete your registration. Your registration will go through a brief hold to confirm that your agency has Pre-Paid Travel package tickets available. Once confirmed your registration will be approved and you’ll receive a registration confirmation email.
I have pre-paid travel package tickets, how do I proceed?
Incidentals hold, $50 per night Parking fees, $25 per night
What lodging fees, parking fees or incident holds are associated with my stay?
Arrival Monday, May 12 Departure Friday, May 16
What are the recommended arrival/departure dates for Summit?
72 hours cancellation policy (3 day[s] before arrival)
What is the cancellation policy for my registration and hotel?
You can find a list of classes being offered on the agenda page of the Summit website. A grid schedule with dates and times will be added to this same page approximately one month prior to the event.
How can I find the class schedule?
You will need a Learning Experience Account in order to register for a virtual certification. If your agency has a subscription, we recommend that you ask your administrator to create your account in order to be linked to your subscription. If you do not have a Learning Experience account, you can register for an account by visiting learning.motorolasolutions.com and clicking on “Register” under “NEW USER?” After providing the information requested, you will receive password reset information via email. Please allow 48-72 hours before your account is active. Customers may contact our Learning Helpdesk at 800.247.2346 or training.na@motorolasolutions.com.
How do I set-up an account on the Learning Experience Portal to book my one virtual certification?
This year we have a robust conference app to help you access the conference information you need, when you need it. Conference attendees are encouraged to download the Summit 2025 mobile app early for use before and during the conference. The app includes valuable resources such as class descriptions, a schedule builder, a map of the venue, presenter evaluation surveys and conference social media content. App users will also be able to receive push notifications of conference announcements and reminders on their mobile device. We’ll let you know when the app is available to download and provide a link here. Stay tuned!
How do I download the mobile app?
Phone: 214-389-4928 Email: motorolaevents@fanfares.com Hours of operations: 9:00 a.m. - 5:00 p.m. CT
